Frisco & Lewisville Auto Repair

Went to them on 5/03/23. I was having my Volvo serviced for an oil change. Had my appointment set up with their promo code. Spoke with the owner prior to my arrival to make sure everything was okay. Once I arrived the owner was not there and everyone within the shop was telling me it was too late of an appointment to get things done because they didn’t have the oil filter (I gave them a weeks notice). Once the oil was finally done, they didn’t provide me with promo price and couldn’t reset my oil light because the owner wasn’t in office to do it for me. I reached out to the owner via email for a reimbursement that never happened. Yes all of this bugged me, but the icing on the cake was when I went to change my oil recently, to see my locking oil filter was completely stripped. I reached out via my bank for a claim and European Auto still denied any form of reimbursement. We all have bad days, but not trying to fix things when mistakes are made is why I wouldn’t trust them with your car.

First Time Customer: I brought my 2017 Audi S5 in for an oil change. Called on July 3rd Toni scheduled me for the morning after the holiday! Quick and Easy :) Thanks to Will for the excellent service. He was polite, professional and changed the oil for me while I waited in the clean and comfortable waiting room. As long as we have a EuroCar we will bring it here for service.

Took my jaguar 2014 and they were patient and explained everything on what needs to be done and how much it would cost, they did a perfect service, and on time, would highly recommend them

Fair pricing great service feels like family

I absolutely love this shop! I’ve had a few repairs done and always great service. Tony and his crew are just wonderful! They are a honest , reasonable , and knowledgeable shop and I highly recommend to go see them for any service needed on your luxury vehicles!

Direct and efficient. Naturally, I wanted to find an alternative to a dealer and was pleased to find European conveniently near me. I called to see when the best time was to take my car in for some maintenance and Tony told me to come in 10-12. I came in and Tony told me how much was my maintenance up front and called me later to tell me how much the parts I needed cost. I gave the ok and they proceeded. No messing around and down to business. The guys that work here are super cool and answer your questions to the point. The wait was a bit long but understandable as it was a Friday and they were packed. Tuesday-Thursday is the best time to go in. An online appointment is even better. My car is in excellent shape thanks to them!

Best mechanic in Dallas Fort Worth area!!! I took my 2016 Mercedes' Benz to get fix after another mechanic couldn't fix my crankcases vent valve