Frisco, Lewisville & Highland Village Auto Repair

5

The quality of service, the dedication to making sure the work was completed properly, the commitment to meeting the the committed completion date were outstanding! And yes, the price charged for all the above, was more than fair. There isnt a shop around that can this one..HIGHLY RECOMMENDED

Thank you, Frank, for this fantastic review! It's always a pleasure to hear that we've exceeded expectations. Our team takes pride in providing top-notch service and ensuring customer satisfaction. We appreciate your recommendation and look forward to assisting you in the future at European Auto Care!

- European Auto Care - Lewisville 121
5

Always takes great care of our cars at a fair price

5

Ed is the BEST! Customer service from a New Yorker usually doesn’t go hand in hand. I know this because I’m from New York! However, Ed made sure that my experience was top notch! Finding a trustworthy car shop is a very difficult thing to do. After dealing with Land Rover Frisco, European Auto is where I bring ALL of my family’s vehicles. I make sure to refer ANY of my friends or family that needs a reliable car shop! Thank you Ed and European Auto for providing me AMAZING service and care! If you are looking for a reliable car shop, EUROPEAN AUTO is your place!

5

They serviced brakes on my Jaguar. Richard is definitely in the right business. I felt very comfortable, you wouldn’t know that it was our first time meeting. Very personable and professional, not many people can pull those attributes together like he did. It’s a 45 minute drive, but it was worth it.

5

I had to take my mini cooper s bacuase the engine light came up on the dashboard. When I arrived they told me about their diagnosis inspection policy and how much that would a cost. After a few hours I received a call and they explained the issue was just the gasoline cap being now faulty and the cost. The shop could have told me anything to make a profit but they didn’t. I paid for the cap and waisted the diagnosis fee. My positive review is not about the cost but about the effectiveness of the diagnosis amd their honesty of the shop. I will come back with my other cars - They have earned a new customer and I hope this helps others find a reliable place for repairs.

Dear Alan, thank you for choosing European Auto Care for your MINI Cooper. We appreciate your feedback. It's great to hear that our diagnosis was accurate and that we were able to save you money. We pride ourselves on being transparent and providing honest service. We look forward to serving you again in the future.

- European Auto Care - Lewisville 121
5

Great service, we were in and out of there very quickly. Working with Edward was a great experience.

Thank you for the fantastic review, Surya. We're glad that you had a pleasant experience with Edward during your visit. Our team at European Auto Care is dedicated to providing exceptional service. If you have any questions or need assistance in the future, please don't hesitate to reach out!

- European Auto Care - Frisco
5

Great customer service and was very fast when changing our battery. We have been coming here for years and they always take great care of our cars.

Thank you for choosing European Auto Care, John. We are thrilled to be your go-to mechanic for all these years.

- European Auto Care - Frisco
5

10/10 Edward got me in quick and a hurry and a fair price. I can appreciate a professional establishment with good customer service. 100% better experience than going to the dealership. I will be back again!

Thank you, Desmond, for taking the time to share your experience at European Auto Care. We're delighted to hear that Edward provided you with exceptional service in a timely manner, and that you appreciated our fair pricing. We strive to create a professional and customer-focused environment, giving you a better alternative to the dealership. Your loyalty means a lot to us, and we look forward to serving you again in the future!

- European Auto Care - Frisco
5

had my 2021 Mercedes-Benz E350 serviced here for an oil change and tire rotation. After the service, I received a "Reduce Engine Oil Level" warning while driving, so I returned to the shop. They checked the vehicle right away, confirmed the engine oil had been slightly overfilled, and corrected it to the proper level. Since then, I've driven the car multiple times, including in Texas temperatures over 100°F, and the warning has not returned. I appreciate that they took the issue seriously, fixed it promptly, and did not argue about the problem. Mistakes can happen, but what matters is how a shop responds. Based on my experience, they handled the situation professionally, and I would return for future maintenance.

Dear Sanghoon, we appreciate your trust in us with your 2021 Mercedes-Benz E350. Thank you for understanding that mistakes can happen. We are glad that we were able to correct the engine oil level promptly and prevent the warning from returning. Please don't hesitate to reach out if you need any more maintenance in the future.

- European Auto Care - Highland Village
1

European Auto Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call European Auto Care - Frisco (469) 579-4595, European Auto Care - Lewisville 121 (972) 436-7300, European Auto Care - Highland Village (469) 991-0320 if you have any issues in accessing any area of our website.