Frisco, Lewisville & Highland Village Auto Repair

5

I appreciate the friendly, personalized service. Javier explained everything and answered all of my questions with a positive attitude.

We are thrilled to hear that you had such a great experience with us, Tony! We pride ourselves on providing friendly and personalized service to all of our customers. It's wonderful to know that Javier took the time to explain everything and answer all of your questions. We look forward to serving you again in the future at European Auto Care!

- European Auto Care - Highland Village
5

We brought my daughters 2017 Mini in with a coolant leak. European Auto Imports performed a full pressure test to determine it needed new water pump and thermostat to repair the leak. They also found Auxiliary Fan was not working causing vehicle to run hot. 1 week after picking up the car we noticed coolant was still leaking. European Auto Imports were quick to have the car towed back their shop at no cost to ensure no damage was done to the vehicle by driving without coolant. They did find a missed leak of the oil filter housing which was replaced at no additional cost . This was a very responsible response by the shop to which I will not hesitate bring either of my German autos to them.

Dear Jay, thank you for trusting us with your daughter's Mini. We're glad our thorough diagnosis caught the additional issues. Your safety is our priority, so towing the car back was necessary. We're pleased you appreciated our commitment to customer satisfaction. Please don't hesitate to contact us whenever you need assistance with your German autos.

- European Auto Care - Frisco
5

Best place I have ever had a car repaired at. Extremely knowledgable and personable, kept us updated on status pf work and was able to diagnose and resolve an issue that 3 other shops could not (2 focus on European cars) They are a great group to work with and rhey have a customer for life..

Thank you for trusting us with your car, J H! We're thrilled to hear that you had a positive experience with our team. Providing exceptional service is our top priority, and we're glad we could exceed your expectations. Don't hesitate to reach out if there's anything else we can help with.

- European Auto Care - Highland Village
5

Richard and his team are great and trustworthy! They work very diligently and are very knowledgeable in what they do. We were quoted 5k for a carbon cleaning at the VW dealership and they were able to do it for way less and got our extended warranty to cover other things as well! We appreciate everything and highly recommend them

Dear Diana, thank you for the wonderful review! We're thrilled to hear about your positive experience with Richard and our team. We take pride in our knowledge and dedication to providing exceptional service at a fair price. Your recommendation means a lot to us. We appreciate your trust in European Auto Care and look forward to serving you again in the future!

- European Auto Care - Lewisville 121
5

Just great service for a lot let money then the deal

Thank you for the kind words, Leonard! We're thrilled to hear that you had a great experience with us. Providing exceptional service at a fair price is what we strive for. We look forward to serving you again in the future!

- European Auto Care - Frisco
5

Eddie and his team did a fantastic job on car. If I could give more than 5 stars I so would! Love this location and this team

5

I took my Mercedes GLE 43 to the Mercedes dealership after my check engine light came on and was quoted nearly $10,000 for an oil valve control repair. They also pushed me to trade the vehicle in without fixing it, which felt extremely dishonest and frustrating. I then reached out to European Auto Care, and the experience couldn’t have been more different. They were kind, transparent, and told me to bring the car in the same day. After diagnosing the issue, they quoted me $3,800—less than half of what the dealership wanted. They went above and beyond, explained everything clearly, and treated me with respect instead of pressure. I will absolutely be using European Auto Care for all future service and will never take my car back to the Mercedes dealership. Highly recommend!

Thank you for choosing European Auto Care, Summer-Deen! We're thrilled to hear that you had a great experience with us. Providing transparent and trustworthy service is our top priority, and we're glad we exceeded your expectations. We look forward to helping you with all your automotive needs in the future.

- European Auto Care - Frisco
1

I have had an oil change scheduled for 2 weeks. I walk in to the place at 12:40 pm for my 1:00 pm appointment. The man behind the counter seems annoyed I’m there when I say I’m here to check into my appointment. He looks at me and says bring it back at 2- we are busy. Seriously?? Beyond rude and horrid customer service. Like how do you conduct business this way and why do you even offer online appointments? Get your act together already. 👎🏼👎🏼

5

You will not find a better auto repair shop within 100 miles. Javier is not only a brilliant mechanic, but he operates with an uncommon level of hospitality and integrity. We recently purchased a Yukon for my wife, and just two days later a sensor failure caused the cooling fan to run continuously, which ultimately drained the battery. I was unable to be present due to work, so my wife brought the vehicle in herself. Javier and the team took care of her immediately and had the vehicle diagnosed and repaired by the end of the same day. What stood out the most was the professionalism—there was absolutely no high-pressure sales, no taking advantage of the situation, and no added stress for my wife, who was temporarily without transportation. Just honest people helping people when it mattered most. A sincere thank you to the entire team, including Tony 💪😎 for getting us back on the road safely. Because of your help and expertise, we were able to make our Christmas trip and return home without issue. Highly recommended. 6/5 stars

Thank you, Eli, for taking the time to share your fantastic experience with us. We're thrilled that Javier and our team provided top-notch service to your wife and ensured a stress-free repair process. It's our pleasure to go the extra mile for our customers. We appreciate your recommendation and look forward to serving you again at European Auto Care!

- European Auto Care - Highland Village
5

Did a great job on replacing my daughter's water pump and thermostat. They did it in a timely manner at a great price.

European Auto Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call European Auto Care - Frisco (469) 579-4595, European Auto Care - Lewisville 121 (972) 436-7300, European Auto Care - Highland Village (469) 991-0320 if you have any issues in accessing any area of our website.