Frisco & Lewisville Auto Repair

The owner is a great guy who enjoys what he does. Friendly, along with very good pricing and negotiation. Brought my BMW 328i in for O2 sensor code and they had those replaced , installed new spark plugs, and changed the oil in under 4 hours. Great guy, and great work.

Very friendly customer service! Also very fair and reasonable prices.

Tony has been my primary mechanic for over 5 years. I have yet to have a problem or an issue he couldn't resolve. They've kept my 328i running like a champ. I highly recommend good work good people and well beyond knowledgeable.

I have had great customer service experience with my service advisor . We love to keep our vehicles maintained and these guys know how to keep a european car running like new.

So this is what it is meant when people say shade tree mechanics. I took my car in 3x and they still never got it right. 1st time spent $800 only to find out the my check engine light was still on. I took it back a 2nd time this time they informed me that what they fixed the first time was not the issue and that there was something else wrong with my car quoting me about $500. I explained that I was very uncomfortable with them proceeding because now there have 2x they didn't quite know what was wrong with my car and I didn't TRUST that after I had spent $1200 (after I had taken it the first time they advised I should get spark plugs and some kind of valve replaced) I alsol told him as a single woman I felt they were taking advantage of me. Tony called me a few weeks later and said that he felt bad my car wasn't fixed and that if I agreed to bring it back for the 3rd time he would fix it FREE of charge. I agreed and took my car back a 3rd time!! I received a call from Tony stating that now there was something different wrong with my car (not the same issues as I was told the 1st and 2nd time) He then got upset with me when I pointed this out and once again told him I was confused as to why I have been told now 3x different issues with my car. He further informed me that the part was $2400 and he would NOT fix it for free. I replied that I never asked him to fix it for free he offered. I just wanted to be sure what ever was being fixed was the correct thing because I had already spent $1200. He then became irate with me and started yelling at me. He also said that he would give me the initial $800 back because money didn't mean a thing to him. I agreed that it would be acceptable knowing well that he was not going to honor that. I went to pick up my car and of course Tony was not there. I WOULD NEVER RECOMMEND THIS PLACE THEY SHOULD NOT BE IN BUSINESS ESPECIALLY IF TONY IS THE OWNER.

Had a Great first visit to European Auto Imports. They were speedy, friendly and had THE BEST music🤗 most of all they took good care of my baby. See you guys in 6000 miles🙋🏾‍♀️

Imi(owner) is a nice guy, fair estimate and takes extra step to make customer happy.

I have been a customer for over a year and continue to be appreciative of the great service this team delivers. Quick turnaround and upfront with vehicle needs and cost. Thank you for the expert service for my BMW.

Had a few bumps on first and second visit which I will put down to miscommunication on my part. I will say tho the service is great and the owner is willing to do what it takes to make sure you are satisfied with the work. I will definitely bring my BMW here for any future work.

Loved this place! Great customer service! I’m so so picky where I take my car and this place is just awesome