"Lost" my engine cover and I had to call and ask for another one. Replaced it with a dirty, scratched up, used one. Said I had two oil leaks... recommend around $4k in additional repairs. Took to two other shops and they couldn't find any leak. Bone dry undercarriage. Left the skid plate off for two weeks and zero oil in my driveway, zero oil where I park at work... Overpriced as well in my opinion. Quoted $1500 for two front rotors and pads. Got the parts myself for 600. Not sure where that 900 in labor is coming from... took me an hour to do it myself. I see all the great reviews and wouldn't even have left a negative review had they not lost my engine cover... how does that even happen?
Dear Christian, Thank you for sharing feedback. We strive for excellent service and we apologize for not meeting your expectations. We value your time and respects the need for transparent communication. Your feedback helps us improve our service. We thank you for bringing these matters to our attention and will address them appropriately.
- European Auto Care - Lewisville 121