Frisco, Lewisville & Highland Village Auto Repair

5

had my 2021 Mercedes-Benz E350 serviced here for an oil change and tire rotation. After the service, I received a "Reduce Engine Oil Level" warning while driving, so I returned to the shop. They checked the vehicle right away, confirmed the engine oil had been slightly overfilled, and corrected it to the proper level. Since then, I've driven the car multiple times, including in Texas temperatures over 100°F, and the warning has not returned. I appreciate that they took the issue seriously, fixed it promptly, and did not argue about the problem. Mistakes can happen, but what matters is how a shop responds. Based on my experience, they handled the situation professionally, and I would return for future maintenance.

Dear Sanghoon, we appreciate your trust in us with your 2021 Mercedes-Benz E350. Thank you for understanding that mistakes can happen. We are glad that we were able to correct the engine oil level promptly and prevent the warning from returning. Please don't hesitate to reach out if you need any more maintenance in the future.

- European Auto Care - Highland Village
1

5

Had an oil change and tire rotation for my 2021 Mercedes E350. The engine oil was slightly overfilled, so I returned. They corrected it promptly without any hassle. I've driven the car several times since, including in 100°F+ Texas heat, and the warning has not returned. I appreciate their honest and professional service.

Thank you so much for sharing your recent experience with us! We truly value your feedback, as it helps us improve our service to ensure the satisfaction of all our customers. We are thrilled to hear that you were satisfied with your service and that our team was able to correct the issue promptly and efficiently. It is our goal to provide honest and professional service to all our customers, and we are delighted to know that we met your expectations. We look forward to serving you again in the future.

- European Auto Care - Lewisville 121
5

I really appreciate that y'all stand behind your repairs. Thank you!

Thank you, Thomas, for your kind words! We take pride in our commitment to providing reliable repairs and standing behind our work. It's always a pleasure to serve you at European Auto Care.

- European Auto Care - Frisco
5

Great communication and service, fast turnaround and clear breakdown of work to be completed and pricing before hand, highly recommended

5

Richard is great to deal with. I would recommend this shop to friends and family. I had a intake manifold change, spark plugs done on my vehicle.

Thank you, Lani, for your kind words! We're thrilled to hear that Richard provided excellent service. We appreciate your recommendation to friends and family. Remember, European Auto Care is always here for your auto needs!

- European Auto Care - Lewisville 121
5

Richard and the team are nothing short of excellent. Glad I found a trusted shop for my vehicle needs.

Thank you for the great review, Abiodun! We are thrilled to hear that you had an excellent experience with Richard and our team. It's wonderful to know that you have found a trusted shop for your vehicle needs. We look forward to serving you again in the future!

- European Auto Care - Lewisville 121
5

Very impressed with the Service. The overall price given to me was very reasonable compared to the market price for the job performed.

5

I had an incredible experience with European Auto Care, a friend highly recommended them with a glowing review. I totally agree, the service was honest, prompt and professional. I was notified on recommendations, what was needed and what could potentially wait. I will continue to use European for my Range Rover with any needs in the future, thank you European Auto Care!

5

Javier and his staff are excellent! They did a full stage 2 clutch kit install on My Hyundai Veloster Turbo. I dropped off my vehicle Thursday morning they ordered the parts and did the work over the weekend and I had my car back to me Monday evening. The car is shifting smooth again.

Hi Chris, we're thrilled to hear about your positive experience with Javier and our team! Thank you for trusting us with your Hyundai Veloster Turbo. We're glad to know that the clutch kit installation was a success and that your car is shifting smoothly again. If you need anything in the future, don't hesitate to reach out. Take care!

- European Auto Care - Highland Village
European Auto Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call European Auto Care - Frisco (469) 579-4595, European Auto Care - Lewisville 121 (972) 436-7300, European Auto Care - Highland Village (469) 991-0320 if you have any issues in accessing any area of our website.