Frisco, Lewisville & Highland Village Auto Repair

I took my Mercedes GLE 43 to the Mercedes dealership after my check engine light came on and was quoted nearly $10,000 for an oil valve control repair. They also pushed me to trade the vehicle in without fixing it, which felt extremely dishonest and frustrating. I then reached out to European Auto Care, and the experience couldn’t have been more different. They were kind, transparent, and told me to bring the car in the same day. After diagnosing the issue, they quoted me $3,800—less than half of what the dealership wanted. They went above and beyond, explained everything clearly, and treated me with respect instead of pressure. I will absolutely be using European Auto Care for all future service and will never take my car back to the Mercedes dealership. Highly recommend!

I have had an oil change scheduled for 2 weeks. I walk in to the place at 12:40 pm for my 1:00 pm appointment. The man behind the counter seems annoyed I’m there when I say I’m here to check into my appointment. He looks at me and says bring it back at 2- we are busy. Seriously?? Beyond rude and horrid customer service. Like how do you conduct business this way and why do you even offer online appointments? Get your act together already. 👎🏼👎🏼

You will not find a better auto repair shop within 100 miles. Javier is not only a brilliant mechanic, but he operates with an uncommon level of hospitality and integrity. We recently purchased a Yukon for my wife, and just two days later a sensor failure caused the cooling fan to run continuously, which ultimately drained the battery. I was unable to be present due to work, so my wife brought the vehicle in herself. Javier and the team took care of her immediately and had the vehicle diagnosed and repaired by the end of the same day. What stood out the most was the professionalism—there was absolutely no high-pressure sales, no taking advantage of the situation, and no added stress for my wife, who was temporarily without transportation. Just honest people helping people when it mattered most. A sincere thank you to the entire team, including Tony 💪😎 for getting us back on the road safely. Because of your help and expertise, we were able to make our Christmas trip and return home without issue. Highly recommended. 6/5 stars

Did a great job on replacing my daughter's water pump and thermostat. They did it in a timely manner at a great price.

I had a great experience here! Was stuck in a tough situation and they were helpful, kind and got it fixed quickly. I will be taking my cars here for any and all needs thanks to their great shop and customer service!

Javier and his team are always great from the start to end they work on all my cars. I have always had an amazing experience at European Auto Care from the diagnostic to the communications always keeping me updated and letting me know what's going on they do OEM dealership quality work with out the dealership price tag I wouldn't go anywhere else 5 star service everytime I go !

European Auto Care at Lewisville truly sets the standard for what an auto repair shop should be. From start to finish, the team was respectful, professional, and transparent. They took the time to clearly explain the situation, the options available, and the reasoning behind their recommendationswithout pressure or unnecessary upselling. That level of honesty immediately builds trust. In a time when it can be challenging to know who to rely on, their integrity and calm, confident service made a lasting impression. I felt genuinely cared for, not rushed or dismissed. I will absolutely continue to rely on European Auto Care and highly recommend them to anyone looking for skilled, trustworthy, and principled service.

European Auto Care truly sets the standard for what an auto repair shop should be. From the moment I arrived, the team was respectful, professional, and transparent. I would especially like to thank Richard—his clear explanations, honesty, and calm demeanor immediately put me at ease. He took the time to explain everything thoroughly without pressure, which made a world of difference. In today’s world, it’s rare to find a business you can genuinely trust. The integrity, humanity, and professionalism shown here left a lasting impression. I never felt rushed, dismissed, or uncertain. I will absolutely continue to rely on European Auto Care and highly recommend them to anyone looking for trustworthy, principled, and high-quality service.

European Auto Care truly sets the standard for what an auto repair shop should be. From the moment I arrived, the team was respectful, professional, and transparent. I would especially like to thank Richard—his clear explanations, honesty, and calm demeanor immediately put me at ease. He took the time to explain everything thoroughly without pressure, which made a world of difference. In today’s world, it’s rare to find a business you can genuinely trust. The integrity, humanity, and professionalism shown here left a lasting impression. I never felt rushed, dismissed, or uncertain. I will absolutely continue to rely on European Auto Care and highly recommend them to anyone looking for trustworthy, principled, and high-quality service.

They were amazing! Great customer service and great product and great price. I am definitely going back.