5

10/10 Edward got me in quick and a hurry and a fair price. I can appreciate a professional establishment with good customer service. 100% better experience than going to the dealership. I will be back again!

Thank you, Desmond, for taking the time to share your experience at European Auto Care. We're delighted to hear that Edward provided you with exceptional service in a timely manner, and that you appreciated our fair pricing. We strive to create a professional and customer-focused environment, giving you a better alternative to the dealership. Your loyalty means a lot to us, and we look forward to serving you again in the future!

- European Auto Care - Frisco
5

had my 2021 Mercedes-Benz E350 serviced here for an oil change and tire rotation. After the service, I received a "Reduce Engine Oil Level" warning while driving, so I returned to the shop. They checked the vehicle right away, confirmed the engine oil had been slightly overfilled, and corrected it to the proper level. Since then, I've driven the car multiple times, including in Texas temperatures over 100°F, and the warning has not returned. I appreciate that they took the issue seriously, fixed it promptly, and did not argue about the problem. Mistakes can happen, but what matters is how a shop responds. Based on my experience, they handled the situation professionally, and I would return for future maintenance.

Dear Sanghoon, we appreciate your trust in us with your 2021 Mercedes-Benz E350. Thank you for understanding that mistakes can happen. We are glad that we were able to correct the engine oil level promptly and prevent the warning from returning. Please don't hesitate to reach out if you need any more maintenance in the future.

- European Auto Care - Highland Village
1

Dear Md Rijwan, we apologize for the negative experience you had with us. At European Auto Care, customer satisfaction is our top priority. We would like to understand more about the issue you encountered so that we can work towards a resolution. Please reach out to our team at your earliest convenience.

- European Auto Care - Highland Village
5

Had an oil change and tire rotation for my 2021 Mercedes E350. The engine oil was slightly overfilled, so I returned. They corrected it promptly without any hassle. I've driven the car several times since, including in 100°F+ Texas heat, and the warning has not returned. I appreciate their honest and professional service.

Thank you so much for sharing your recent experience with us! We truly value your feedback, as it helps us improve our service to ensure the satisfaction of all our customers. We are thrilled to hear that you were satisfied with your service and that our team was able to correct the issue promptly and efficiently. It is our goal to provide honest and professional service to all our customers, and we are delighted to know that we met your expectations. We look forward to serving you again in the future.

- European Auto Care - Lewisville 121
5

I really appreciate that y'all stand behind your repairs. Thank you!

Thank you, Thomas, for your kind words! We take pride in our commitment to providing reliable repairs and standing behind our work. It's always a pleasure to serve you at European Auto Care.

- European Auto Care - Frisco
5

Great communication and service, fast turnaround and clear breakdown of work to be completed and pricing before hand, highly recommended

Thank you, John, for your 5-star review! We're delighted to read about your exceptional experience at European Auto Care. Our team is committed to excellent service and transparent communication. We appreciate your recommendation and look forward to assisting you again in the future!

- European Auto Care - Highland Village
5

Richard is great to deal with. I would recommend this shop to friends and family. I had a intake manifold change, spark plugs done on my vehicle.

Thank you, Lani, for your kind words! We're thrilled to hear that Richard provided excellent service. We appreciate your recommendation to friends and family. Remember, European Auto Care is always here for your auto needs!

- European Auto Care - Lewisville 121
5

Richard and the team are nothing short of excellent. Glad I found a trusted shop for my vehicle needs.

Thank you for the great review, Abiodun! We are thrilled to hear that you had an excellent experience with Richard and our team. It's wonderful to know that you have found a trusted shop for your vehicle needs. We look forward to serving you again in the future!

- European Auto Care - Lewisville 121
5

Very impressed with the Service. The overall price given to me was very reasonable compared to the market price for the job performed.

Thank you for the kind words, Ademola! We are thrilled to hear that you were impressed with our service and found our prices reasonable. Customer satisfaction is our top priority, and we aim to provide quality service at competitive rates. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

- European Auto Care - Frisco
5

I had an incredible experience with European Auto Care, a friend highly recommended them with a glowing review. I totally agree, the service was honest, prompt and professional. I was notified on recommendations, what was needed and what could potentially wait. I will continue to use European for my Range Rover with any needs in the future, thank you European Auto Care!

Jason, thank you for the excellent review! We're thrilled to hear that your experience with us was top-notch. Our team takes pride in providing honest, professional, and prompt service. We genuinely care about our customers and their vehicles. We look forward to serving you and your Range Rover for all your future needs. Thank you for choosing European Auto Care!

- European Auto Care - Frisco
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