Frisco, Lewisville & Highland Village Auto Repair

4

My car, which has about 65,000 miles, initially presented with a cylinder 2 and 4 misfire detected. The shop recommended replacing all four spark plugs and coils, as well as the PCV Oil Separator with Breather Hoses. However, after the initial repairs were completed, I had to revisit the shop two more times because the check engine light reappeared after a few days. Furthermore, I was not informed about the 3% credit card fee. Overall, my experience was not satisfactory.So can not give 5 star!

5

European Auto Care provided me with fast and friendly service. I would highly recommend them.

Thank you for recommending us, Vertie! Here at European Auto Care, we strive to provide fast and friendly service to all our customers. We're glad to hear that we met your expectations. If you ever need assistance in the future, feel free to reach out!

- European Auto Care - Lewisville 121
5

Thank you for the 5-star rating, Chadi! We're delighted to hear that you had a great experience at European Auto Care. If you have any questions or need further assistance, please don't hesitate to reach out. We're always here to help!

- European Auto Care - Frisco
5

I am very familiar with the European Auto Care brand...I am a loyal customer to this business because of the great care I received at the Frisco location via Imi, the owner, whom I miss dearly!...Imi was always fair, caring and honest with me each time I brought my Jetta to him...I learned that European Auto Care had another location in Lewisville because I had a pleasant experience with Imi's brother, who was the GM at the Lewisville location at the time and may be still...I decided to go to the Lewisville location because it is closer to me...when I arrived, I received a very warm welcome from Richard...the service was expedient, professional and friendly...when it was time to pay for the service, Richard offered me a discount savings, which meant so much to me at that time because I really needed it...I was appreciative and grateful for their quality service and I expect to return!

Hi Gina, thank you for being a loyal customer! We appreciate your kind words about Imi and Richard. It's great to hear that you had a pleasant and efficient experience at our Lewisville location. We always strive to provide top-notch service and we're glad that this was reflected in your recent visit. We look forward to serving you again in the future!

- European Auto Care - Lewisville 121
5

Quick & reliable. Glad I found my new go-to repair shop for my BMW. They diagnosed the problem in all honesty and had me back on the road in no time.

Thank you for choosing European Auto Care, Jsoul! We're glad to be your go-to repair shop for your BMW. It's great to hear that our team provided you with quick and reliable service. We strive to offer honest diagnoses and get you back on the road as soon as possible. We appreciate your five-star rating and look forward to serving you again!

- European Auto Care - Lewisville 121
5

Friendly, quick, and exceptionally service. Thank you for fixing my daughters car.

Thank you, V Mack, for this 5-star review! We are glad that you found our service friendly and quick. We take pride in providing exceptional service to all our customers. We believe in quality work and attention to detail. If you have any other needs in the future, feel free to reach out!

- European Auto Care - Lewisville 121
5

Amazing! Was having a hard locating a place just to get a battery for my Jaguar with no luck. Googled places that specializes in Jags and they popped up! I am so thankful I found this place! I was in and out with no problems! They have a new customer for sure.

5

Amazing service !

Thank you for the 5-star review, Peter! We are thrilled to hear that you had an amazing experience with us at European Auto Care. Customer satisfaction is our top priority, and we are happy to know that our service met your expectations. We look forward to serving you again in the future!

- European Auto Care - Highland Village
5

Great service and value

Thank you for the 5-star review, Kendallas! We're thrilled to hear that you had a great experience with us at European Auto Care. Providing excellent service and value is our top priority. We appreciate your support and look forward to serving you again in the future.

- European Auto Care - Frisco
1

I had my 2005 3225xi BMW taken in for an oil leak. The issue was not fixed and on top of that they lost two of my skid plates. I called and spoke to Edward multiple times he went from saying we did not lose the skid plates to we will order new ones from BMW. I called him many times about this. Then he said we are not ordering skid plates and we cannot find them. This was the mechanics fault but Edward took it personally and was very defensive. I work full time and have college classes so my dad had to go back and forth. When he arrived and were told no skid plates will be found it was very frustrating. Someone like this should not work in customer service. My dad and I felt very unwelcomed here so we did not push to honor the warranty for the faulty oil leak repair or push the plates. Luckily, one of the Lewisville locations more than fixed the issue and I left a good review.

Dear Preston, we apologize for the inconvenience you experienced at European Auto Care. We aim to provide the highest level of customer service and are disappointed to hear about your negative experience. We take customer feedback seriously and will address the concerns you raised to ensure this does not happen again. Please contact us directly if you would like to discuss this further.

- European Auto Care - Frisco
European Auto Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call European Auto Care - Frisco (469) 579-4595, European Auto Care - Lewisville 121 (972) 436-7300, European Auto Care - Highland Village (469) 991-0320 if you have any issues in accessing any area of our website.