Frisco, Lewisville & Highland Village Auto Repair

5

Edward and his team went above and beyond to provide the services I went to European Auto Care in Frisco to receive. They took my car in for service even though they were about to close in thirty minutes. They provided the same service as the dealership with the same diagnostic computers but at a much lower price. They went above and beyond to provide additional maintenance I asked about even though they stayed forty five minutes past the time they were supposed to close. They answered all my questions without making me feel rushed. I will bring my BMW back to them anytime I need additional maintenance for any issue I encounter. I wasn’t treated like another number like I did when I had previously gone to the BMW dealership. Thank you Edward!

Thank you for choosing European Auto Care, Frank! It's wonderful to hear that Edward and our team provided exceptional service. We take pride in going above and beyond for our customers, even if it means staying late. Your satisfaction is our priority. We look forward to serving you again when you need maintenance or repairs for your BMW.

- European Auto Care - Frisco
5

I've had great experiences with European Auto Care! Richard's transparency and communication made the whole process smooth. Their team truly goes above and beyond I'd definitely recommend them to anyone needing car repairs.

Dear Gerry, thank you for the 5-star review! We are thrilled to hear that you had a great experience at European Auto Care. Richard and our team are always committed to providing transparent communication and going above and beyond for our customers. We appreciate your recommendation and look forward to assisting you again in the future.

- European Auto Care - Lewisville 121
5

Very appreciative of the professionalism and thoughtful service provided by this location. Richard constantly communicated with me about the status of my vehicle and took time to explain all the necessary repairs. Customer service is always top tier at this location and I always recommend individual with car service needs to European Auto Care.

Thank you for sharing your wonderful review, Kimone! We're thrilled to hear about your positive experience at European Auto Care. Our team works hard to provide exceptional service, and Richard will be pleased to know you appreciated his communication and expertise. We're grateful for your recommendations and look forward to serving you again in the future!

- European Auto Care - Lewisville 121
5

Very appreciative of the professionalism and thoughtful service provided by this location. Richard constantly communicated with me about the status of my vehicle and took time to explain all the necessary repairs. Customer service is always top tier at this location and I always recommend individual with car service needs to European Auto Care.

5

Excellent service and super quick. Richard was awesome to work with!

Thank you, Cameron! It's wonderful to hear about your excellent experience with us. We're thrilled that Richard provided you with outstanding service. We hope to see you back at European Auto Care in the future!

- European Auto Care - Lewisville 121
4

Tony is amazing. He diagnosed my car, made his recommendations, and did the repair. Very fast, very clean, and extremely professional. The desk personnel needs some work on customer service. Overall, I keep going back because I trust them.

5

I cannot say enough good things about the team here. When my AC compressor on my 2016 Audi A6 decided to quit in the middle of a Texas summer, I was bracing for a complicated, expensive, and time-consuming nightmare. I was completely wrong. From the moment I called, the service was absolutely phenomenal. They diagnosed the issue (far cheaper than any Audi dealership quoted) and walked me through the entire repair process. The turnaround time was shocking in the best way possible. The AC is not just fixed, it is performing like it was straight from a German factory. If you have an Audi needing work, NEVER CALL THE DEALERSHIP... go here these guys rule!

Dear Brandon, Thank you for the phenomenal review! We are thrilled to have exceeded your expectations with our service and turnaround time. It's always our goal to provide top-notch repairs without the hassle of a dealership. We appreciate the recommendation and look forward to serving you again at European Auto Care!

- European Auto Care - Frisco
1

Been here a few different times over the past year. Prices are better than the dealership. Two things the dealership is better at: communication and taking care of the car. Every time I’ve gone I’ve had to request updates. I’ve only known the car was ready when I called and asked. More concerning the app for my car showed that one of the workers kept the car overnight as gps showed it stayed overnight somewhere that wasn’t the shop. I thought maybe my gps was off and it hadn’t refreshed from a test drive. When I picked it up next day, the car smelled of cigarettes and 3 packs were sitting in the backseat, plus an Amazon package. Supposedly they only did a test drive but it appears it was more than that.

5

The teams at both locations, Frisco and Lewisville, were great. They were tasked with a difficult electric issue in my vehicle that they were able to pinpoint and fix for a great price. Will definitely be back and highly recommend giving them a shot.

Thank you for your kind words, Marco! We are thrilled to hear that our teams in Frisco and Lewisville provided a great experience. It's wonderful to know that we were able to efficiently diagnose and resolve the electrical issue in your vehicle. We appreciate your recommendation and look forward to serving you again in the future!

- European Auto Care - Frisco
5

These guys made sure I’d be safe on the road as I was worried about a leak I noticed. Felt cared for, they are honest and professional. 10/10

Thank you Mylene for this wonderful review! Here at European Auto Care we prioritize your safety on the road, so we're thrilled to know we exceeded your expectations. Our team prides themselves on honesty and professionalism, and we're glad it showed during your visit. Drive safely and we look forward to serving you again!

- European Auto Care - Lewisville 121
European Auto Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call European Auto Care - Frisco (469) 579-4595, European Auto Care - Lewisville 121 (972) 436-7300, European Auto Care - Highland Village (469) 991-0320 if you have any issues in accessing any area of our website.