Frisco & Lewisville Auto Repair

1

Had my 2013 Jaguar XF in for a front brake job and a 31K mile service. They were advised prior that the passenger side front wheel had a broken lug nut and they said that they would have to evaluate before committing to remove the broken lug nut. So after some time in the shop I got a call stating that it would be no problem. They absolutely destroyed the wheel in the process, numerous gouges and scratches. Tool oil covered the wheel, no attempt to clean at all. Greasy finger and hand prints all over the exterior paint. And now the front end shakes when the brakes are applied! I wouldn't take a 20 year old Honda to these guys let alone a $ 60k sports car. So I'll have to eat the price of a new wheel and am looking for a shop to a dress the shaking as the owner will not accept responsibility. Don't waste your time or money here.

Flight Idle, we're sorry to hear about your experience. This is not the level of service we strive to provide. We would like the opportunity to make this right. Please contact us directly so that we can address your concerns. Thank you for bringing this to our attention.

- European Auto Care - Lewisville 121
5

Fair prices and timely service. Water bottles in the waiting room is nice when I walk to pick up my car.

Thank you for the kind words, Alyssa! We're thrilled to hear that you had a positive experience with us. We strive to provide fair prices and timely service to all of our customers. We're glad you enjoyed our small hospitality touches, like the water bottles in the waiting room. We hope to see you again soon at European Auto Care!

- European Auto Care - Lewisville 121
5

We brought our Mercedes to him for a second opinion, and he was able to find the correct issue for 1/3 of the cost from other shops. We like to do business with people who are smart and honest.

We are excited to hear about your positive experience with us, Peter. Thank you for sharing your feedback!

- European Auto Care - Lewisville 121
5

I don't usually write reviews, but I had a great experience any wanted to share. I had a minor issue with my Audi -- I spoke with Imi ahead of time and brought the parts I needed replaced. Took just over an hour; they reset my CEL and I was on my way. He gave me some advice on some things, and didn't try and sell me anything I didn't need. Highly recommended shop.

Thank you Justin for your business and your kind words.

- European Auto Care - Lewisville 121
5

The BEST!! Very helpful, professional and would definetly recommend you to release the grip of any dealership maintenance you have been using and start getting your vehicle repairs here! You will be glad you did just as I am!

Thank you for your wonderful feedback! We are thrilled to hear about your positive experience with us.

- European Auto Care - Lewisville 121
5

Great auto repair is hard to find, but you will be so happy that you found European Auto Care in Lewisville. Very honest and knowledgeable! Would recommend them highly to anyone needing European automobile repairs. Tony was extremely helpful and kind. He really went the extra mile to help.

We greatly appreciate your positive feedback! Thank you for choosing European Auto Care for your European automobile repairs.

- European Auto Care - Lewisville 121
5

Just moved to TX and needed to get my valve cover gasket replaced on my BMW. I knew that no matter where i went, the labor costs was going to be pricey but still did some research in 2 other places before taking my car in 4 service. A female in a mechanic shop or a dealership, you know how that goes. Most are going to try and rip you off. Called and got a quote, pretty reasonable + good reviews + they assured me that I was getting my car back that same day. TONY was A1 (top quality) !! immediately checked my car and showed me where the problem. Very satisfied. Got my baby back that same day and couldn't have asked for more! Blessed! Thank you!

Dear Andrea, thank you for choosing European Auto Care! We're glad we could provide you with a positive experience. Our team is committed to delivering top-quality service in a transparent and respectful manner. It's great to hear that you were satisfied with our quote, efficiency, and the expertise of our technician, Tony. Your feedback means a lot to us and we look forward to serving you again in the future. Safe travels!

- European Auto Care - Lewisville 121
5

Everyone that works here is quick and helpful, they don't want to beat around the bush. They work effectively! We also appreciated that they didn't rip us off. Definitely recommend!

Thank you, Hannah, for the fantastic 5-star review! We're delighted that you had such a positive experience with our team at European Auto Care. Rest assured, honesty and efficiency are values we hold dear. Your recommendation means the world to us, so please don't hesitate to reach out if you need anything in the future.

- European Auto Care - Lewisville 121
5

We brought a car here that my son wanted to purchase. These guys really know what they're doing. They found so much wrong with the car and advised us not to buy it. They were patient with my son and explained all the details of what they found to him, pointing everything out. You can trust them when it comes to knowing European cars!

Thank you, Barbara! We're glad you had a positive experience at European Auto Care. Our team is committed to providing exceptional service and honest advice to our customers. We appreciate your trust in our expertise when it comes to European cars. If there's anything else we can assist you with, please don't hesitate to reach out.

- European Auto Care - Lewisville 121
5

I brought in my 2002 BMW 530i. These guys are very thorough and extremely honest. They bend over backwards to do the right thing. I came in with a coolant leak and a few worn out bushings on the front control arms. I was unaware that the coolant leak was as bad as it was. Imi begged me not to leave with the coolant leak the way it was, he even offered me a ride home and I took him up on it. Everyone on the staff and ownership is great and accepting of the fact that you are on a budget; something basically every other auto shop doesn't care about. My coolant leak is fixed flawlessly after it was pressure tested.

Thank you for your wonderful feedback, James. We deeply cherish your positive experience with us.

- European Auto Care - Lewisville 121
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