Frisco & Lewisville Auto Repair

5

[edit] Sorry, this somehow got posted under the wrong business. Reposting to proper place.

Thank you for taking the time to leave us a 5-star review, Jeremy! We appreciate your support and are thrilled to hear about your positive experience at European Auto Care. If you have any further feedback or need assistance with anything, please don't hesitate to reach out. We look forward to serving you again in the future!

- European Auto Care - Lewisville 121
5

Tony and his guys are amazing at this shop. Nick is my personal favorite and they always get me in and out with minimum BS. Both my wife's e350 Mercedes and daughters 335i go to this shop for any and all maintenance and issues that we have. Hell he even fixed my f250 diesal when one of the employees put gas in my truck, Christian brothers wanted 9,345.00 My guy tony and the boys took care of the truck for 875.00 American dollars. Do yourself a favor and find a new car guy. I DID

Thank you, Dustin! It's fantastic to hear about your positive experience with Tony and the team. We take pride in delivering exceptional service and ensuring a hassle-free experience. It's rewarding to know that we've become your go-to destination for all your family's vehicle needs. We appreciate your recommendation and look forward to serving you again soon!

- European Auto Care - Lewisville 121
1

Brought my car in for window regulators and they tell me my oil pan has a crack. Why are they looking at my oil pan?! Suspicion sets in..month later window is stuck again and ignition coil needs to be replaced. They tell me I need an oil change, so I told them to go ahead and do that and fix the oil pan while they're at it. A week later notice my car is leaking oil..take it back and they tell me it's some other part and not their fault. Funny, I never had an oil leak until now. So it's gonna cost another $160...again I tell them to go ahead and fix it cause I don't want to drive it around with an oil leak. Got it back and they said no more leak, but they weren't gonna charge cause I have been unhappy with the service. The very next day I notice my car is still leaking! Should always follow your suspicion! Lesson learned! FYI my car is a 2010 and only has 37000 miles on it, driven maybe twice a week. No problems until these guys laid their hands on it! UPDATE...took it to dealership and they tell me the oil pan needed to be resealed amongst a couple of other things. About $900 more out of my pocket, because of someone else's negligence! Hmmmm...go figure?!

Sandra, we're disappointed to hear about your experience with us. We never want our customers to feel suspicious or dissatisfied with our service. We would like to investigate this further and make things right. Please contact our manager at your earliest convenience. Thank you for bringing this to our attention.

- European Auto Care - Lewisville 121
5

Normally, I am not one to give a company 5 stars. I believe there's always room for improvement. However, the guys at European Auto Care never failed to disappoint my family and have earned it! They've serviced all of our vehicles from BMW 530 to Honda's for my son and daughter. Always honest, timely and willing to assist your circumstances the best way possible. I highly recommend them as the mechanic for all your vehicles... you will not be disappointed! They've made me a believer that there are solid service providers out there that are worth 5 stars! Keep up the great work guys...Everyone I've ever recommended always gives awesome feedback, which makes me feel great as well. Thanks.

Damon, thank you for sharing your experience with us! We are very happy to hear that everything went so well! We look forward to continuing to be your BMW service center

- European Auto Care - Lewisville 121
5

Brought my car here after the dealership claimed I needed a new engine in my Jaguar, at $22,000 in parts, not covered by the extended warranty. It took a while to run down the exact problem, but Tony and the boys didn't give up. It ended up being a set of variable cam gears, that had to be shipped from England, and it WAS covered by warranty. My total out of pocket was less than $200.

Thank you for trusting us with your Jaguar, Josh! We always strive to accurately diagnose issues and provide cost-effective solutions. We're glad Tony and the team were able to identify the problem and get your car back on the road, while minimizing your expenses. We're here to help anytime!

- European Auto Care - Lewisville 121
5

August 3-2015 My name Darrell. I was need of some automotive assistance. I didn't know what to do. Had a minor issue regarding the replacement of a fog light on my 2011 Acura TL. Met a loyal customer of European Auto Care. He referred me to see tony. Tony wasn't available. I spoke with his brother Emmi. He quickly addressed my issue. He made a few calls and 30 minutes later I was on my way. Presto. He and the young technician were of great help. Thanks to these guys at European Auto Care. I'm very happy now. Their service was above and beyond. Thank you guys.

It's great to hear you were so pleased with our helpful service, D, and I appreciate your support on here. I know it's been a while, but I'm just as grateful to know you were happy with our work, and I hope you'll keep us in mind if you need our help again. -Tony Hadri, Co-Owner

- European Auto Care - Lewisville 121
5

First time customer . Very nice customer friendly. Took their time explaining why my car needed an evaporator core. Did all the proper tests. Fair pricing. Will continue to use them. Great group of gentlemen to work with

Hi Melanie, thank you for choosing European Auto Care and for your fantastic review! We're delighted you had a positive experience with us. Our team takes pride in providing excellent customer service and ensuring that you understand the necessary repairs. We're here for you whenever you need us.

- European Auto Care - Lewisville 121
5

My 07 Mini Cooper needed a new water pump, thermostat and oil filter housing. Not only did I get the best deals and repair everything quickly, they went above and beyond by cleaning out my ac. Thank you so much for treating my car like your own!

We are excited to hear about your positive experience at European Auto Care. Thank you for your feedback!

- European Auto Care - Lewisville 121
5

This is a family owned shop and the team is very friendly.Tony explains the issue and charges reasonably for their services. Very reliable and responsbile. I have been there few times in the last couple of years and had very good experience with them everytime.

Thank you Arvind we appreciate your business. EAC

- European Auto Care - Lewisville 121
5

My BMW hit 100k miles while moving to Texas and the starter went out. I was in the middle of nowhere Oklahoma and the repair shop there really took advantage of me. They lied about the quality of parts they replaced and all their work lasted a whopping 24 hours. But thankfully that was enough time to get it to European Auto Care. I explained the situation and they really helped me out. It was refreshing to work with a company that was honest and caring. They fixed the work, replaced the parts, documented everything and even discounted it a bit because they felt bad about what happened to me in OK. I live further from them now but they'll be worth the drive next time I need work done. Can't recommend them enough.

We're absolutely thrilled to hear about your positive experience at European Auto Care. Thank you for sharing your feedback!

- European Auto Care - Lewisville 121
European Auto Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call European Auto Care - Frisco (469) 579-4595, European Auto Care - Lewisville 121 (972) 436-7300, European Auto Care - Highland Village (469) 991-0320 if you have any issues in accessing any area of our website.