Frisco, Lewisville & Highland Village Auto Repair

1

So this is what it is meant when people say shade tree mechanics. I took my car in 3x and they still never got it right. 1st time spent $800 only to find out the my check engine light was still on. I took it back a 2nd time this time they informed me that what they fixed the first time was not the issue and that there was something else wrong with my car quoting me about $500. I explained that I was very uncomfortable with them proceeding because now there have 2x they didn't quite know what was wrong with my car and I didn't TRUST that after I had spent $1200 (after I had taken it the first time they advised I should get spark plugs and some kind of valve replaced) I alsol told him as a single woman I felt they were taking advantage of me. Tony called me a few weeks later and said that he felt bad my car wasn't fixed and that if I agreed to bring it back for the 3rd time he would fix it FREE of charge. I agreed and took my car back a 3rd time!! I received a call from Tony stating that now there was something different wrong with my car (not the same issues as I was told the 1st and 2nd time) He then got upset with me when I pointed this out and once again told him I was confused as to why I have been told now 3x different issues with my car. He further informed me that the part was $2400 and he would NOT fix it for free. I replied that I never asked him to fix it for free he offered. I just wanted to be sure what ever was being fixed was the correct thing because I had already spent $1200. He then became irate with me and started yelling at me. He also said that he would give me the initial $800 back because money didn't mean a thing to him. I agreed that it would be acceptable knowing well that he was not going to honor that. I went to pick up my car and of course Tony was not there. I WOULD NEVER RECOMMEND THIS PLACE THEY SHOULD NOT BE IN BUSINESS ESPECIALLY IF TONY IS THE OWNER.

Angela, I'm sorry about your experience with us. Honoring our word is a part of our business, and if you feel that wasn't the case, I apologize and am disheartened you feel that way. My absence wasn't my way of ignoring you, and I will be looking into your visits and reaching out as soon as I can. -Tony Hadri, Co-Owner

- European Auto Care - Lewisville 121
5

I had these guys working on my cars almost ever since they opened the shop in Lewisville. My first car was Audi S4, then my VW Passat, M3 E36 and my wife’s’ BMW 328. I feel bad that I never got around to write a review, especially since I was always happy with their service. It will take too long to describe my all experiences there but I can attest to their professionalism, good work and super friendly staff. They make you feel comfortable (I think that is important considering that none of us is happy to go see a mechanic), they are professional and have reasonable prices. Thank you Tony for great service throughout all these years! M.T.

Ahmet, thanks for supporting and trusting us from the beginning. It's wonderful to have the chance to work on your cars and impress you with our service every time. If you ever need anything, you can always count on us. All the best. -Tony Hadri, Co-Owner

- European Auto Care - Lewisville 121
5

They did a great job on my volvo going back to get steering pump fixed Im a happy customer.

Thank you maria.

- European Auto Care - Lewisville 121
5

The employees especially the waiters, go above and beyond for their customers satisfaction.

Gary, it seems you reviewed the wrong place as we're an auto repair shop and don't have waiters. That said, if you ever need help on a European car, we're here for you. All the best. -Tony Hadri, Co-Owner

- European Auto Care - Lewisville 121
5

These guys were great from start to finish. If I need car repairs I’ll definitely be using European Auto Care.

Sara, thanks for the shoutout! A thoroughly impressive experience is what you can count on from us every time. -Tony Hadri, Co-Owner

- European Auto Care - Lewisville 121
4

Rhys, we’re happy we could help. Thank you for your support. Give us a call if you ever need anything. -Tony Hadri, Co-Owner

- European Auto Care - Lewisville 121
5

European Auto Care staff went above and beyond to ensure my car was ready the same day. They are courteous and professional. I was very grateful.

Benjamin, thanks for the kind words about our team. Here for you anytime. All the best. -Tony Hadri, Co-Owner

- European Auto Care - Lewisville 121
5

Tony and his crew are great. They really value their customers and take good of them. The staff is friendly and accommodating. This is the most honest and reliable auto repair business I have ever done business with. I highly recommend using European Auto Care.

Shontal, thanks for the shoutout! We appreciate your support and are here for you anytime. All the best, Tony Hadri, Co-Owner

- European Auto Care - Lewisville 121
5

I can't say enough about the amazing level of service I received form Euro Auto Care! I won't take my BMW X5 no other place but them.

Thank you, Artie. We appreciate the review. We're wishing you the best. -Tony Hadri, Co-Owner

- European Auto Care - Lewisville 121
5

They are one of the most professional shop I have ever use for car repairs. Prices are reasonable and the service is great. Quick and Fast!!! They keep my 2005 645 BMW running like it's just off the car lot. I trust Tony 100% and you should give them a try - you won't be disappointed. Thanks for the excellent service. Faron D.

thank you sir.

- European Auto Care - Lewisville 121
European Auto Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call European Auto Care - Frisco (469) 579-4595, European Auto Care - Lewisville 121 (972) 436-7300, European Auto Care - Highland Village (469) 991-0320 if you have any issues in accessing any area of our website.