So I called in on New Years day because I had a emergency situation and I did look online to see who was open today since a lot of businesses open on New years. The guy answers the phone and proceeded to be rude because how dare I call him today. Well if you are not open simply don't answer the phone or explain that you are closed but they would be happy to help me when they do open. Don't know how they operate as a mechanic but I get the chance to find out with that unneccesary attitude.
Dear James, we are sorry to hear about your negative experience. We take customer service seriously and value your feedback. We apologize for any inconvenience caused and would like to make things right. Please contact us directly so we can address your concerns.
- European Auto Care - Frisco