Frisco, Lewisville & Highland Village Auto Repair

1

Dropped my car off on Monday, waited until FRIDAY to get a diagnostic. I've worked in the car industry ordering parts, and when they eventually gave me the diagnostic, all the parts were marked up four times over. Tried to charge me $1,000 for a part that costs $100 online. Rip off. Waste of time. Never again.

Axelle, thank you for sharing your experience with us. It's important to us that our customers feel valued and receive prompt service. We apologize for any delays and understand your frustration. We strive to provide fair pricing based on the quality of parts and labor. If you have any further concerns, please reach out to discuss.

- European Auto Care - Frisco
1

If need repairs for car, You have fond right place. they do good work for a very reasonable price.

5

5

I just want to thank European Auto for taking care of my Jetta for years. It would have never reached 333,333 miles without your maintenance, suggestions and care. Always honest and professional. Looking forward to reaching 400k and then 500k. Everyone that I sent to your shop were very satisfied and happy as well

Thank you Vegim! We're thrilled to have helped your Jetta reach such an impressive milestone. Here's to many more miles on the road together!

- European Auto Care - Frisco
5

The team is super efficient and I had a great experience! Chris pumped and checked my tires while I was on my lunch break.

Hi Carolline! Thanks for taking the time to share your experience. We're thrilled to hear that you had a great visit with us! Our team is dedicated to providing efficient and top-notch service, so we're glad we could help with your tires. If you need anything else in the future, don't hesitate to reach out!

- European Auto Care - Frisco
5

I am new to the Plano/Frisco area and these people took great pride and care in fixing my 1997 BMW 381i. Things broke on the trailer ride from California to Texas and this team fixed them and the car is running and looks like new inside and under the hood. There were parts that needed to be ordered from Germany due to the age of the car so it took a little longer to complete but they kept me informed during the process, got it scheduled and completed when the parts arrived. They are technically knowledgeable, they take great effort in making the proper repairs, they take the necessary time to do it right and they are reasonably priced (good value). I will be back as older cars need repairs and I will recommend them.

5

Nick gave me a great price on my service. Awesome to see his service dog. He is super friendly! Anything from here on I’ll take to this shop.

Timothy, thank you for your fantastic feedback! It's wonderful to hear that you had a positive experience at European Auto Care. We strive to provide excellent service and make our customers feel welcome. We look forward to assisting you with any future needs for your vehicle.

- European Auto Care - Frisco
1

Rude rude people. Don't answer the call properly. Had to call several times. Rubbish place. Never going back. Don't get proper answer for what they did on my car 😢

Dear Erica, we're disappointed to hear about your recent experience at European Auto Care. We strive to provide exceptional customer service and it's concerning to learn that our team fell short of your expectations. We value your feedback and would like to address your concerns. Please contact us directly so we can better understand the situation and work towards a resolution.

- European Auto Care - Frisco
5

5

Repair was great. Honest and upfront.

European Auto Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call European Auto Care - Frisco (469) 579-4595, European Auto Care - Lewisville 121 (972) 436-7300, European Auto Care - Highland Village (469) 991-0320 if you have any issues in accessing any area of our website.